Fact Is: You Need a Strong Partner when Faced with a Strong Opponent.

We defend consumers’ rights – particularly when the chances for the individual are slim.

We Create Clear Facts for the Consumer

FACTO Financial Services AG is a leading legal tech and consumer protection company in Germany. Approximately 100 employees in three locations as well as a nation-wide network of sales partners support our clients when successfully rescinding their life or pension insurance. Interdisciplinary teams made of attorneys, lawyers, and database experts work together to assert the legitimate payment claims of our clients against the insurance companies – even if the rescission takes several years.

The latest software and IT systems help us to enforce our clients’ claims in large numbers while still taking into consideration the particular situation of each individual case. Thus, we are able to strongly and lastingly enforce the claims of our clients thanks to leading legal tech solutions. With automated calculation processes and a tariff database unique in Germany, we can precisely calculate the expected compensation for use our clients are entitled to. We have actuarial reports prepared for this purpose.

Our Performance Promise

We support consumers in canceling their unprofitable life and pension insurance at a profit. For this purpose, we bear the overall risk of legal costs and effect any advance payments. We clarify transparently and in advance the compensation for use to be expected for our clients and if a rescission is worthwhile.
We only receive a pro-rata compensation for our services in case of success.

Facts and Figures

100 employees
3 locations in Germany
2009 foundation of FACTO
2.000 successful rescissions
26.000 contracts in the system
80 % of life and pension insurances in Germany have defective cancellation policies (according to FACTO’s own assessment)

As of August 2017

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The Board of FACTO Financial Services AG

We know from many years of experience how demanding the rescission of life and pension insurances can be. In order to be able to enforce our clients’ claims even during difficult negotiations, we constantly optimize our processes and models. Both our boards and our specialized teams contribute their expertise to strengthen consumer rights in the long term.


Dr. Guido Koch
Dr. Guido Koch

COO of FACTO Financial Services AG

  • Experienced strategy consultant and manager (McKinsey & Co., Inc.)
  • Focus areas: Operations, automation and process optimization
  • More than 15 years of experience in management, research and development (u.a. BMW AG, Stanford University)
  • PhD in mechatronics engineering
  • MBA in finance and logistics management
Michael Lotspeich
Michael Lotspeich

Executive Vice President of FACTO Financial Services AG

  • More than 15 years of experience in the financial services sector
  • Sales manager Hamburg-Mannheimer
  • Sales manager AXA PSV AG
  • Founded several broker companies
  • Training as businessman in the field of medical technology


  • 2009

    Foundation of FACTO Financial Services GmbH

  • 01/2014

    Launch of business model for the rescission of loan agreements

  • 05/2014

    The German Federal Court of Justice (BGH) strengthens consumer rights in the rescission of life insurance policies and pension plans

  • 02/2015

    FACTO develops a service model for the successful rescission of life insurance policies and pension plans

  • 03/2015

    Adoption of the company’s guiding principles

  • 09/2015

    100 clients a day

  • 11/2015

    10,000 clients in the client information system

  • 12/2015

    Founding of FACTO Financial Services AG

  • 06/2016

    Approved as a legal services provider

  • 04/2017

    Unveiling of our new Service Model D